Privacy policy
PRIVACY POLICY
Last updated: June 2, 2026fruitmentor operates this website, blog, and related services, including our e-commerce store hosted at shop.fruitmentor.com (collectively, the "Services"). Our e-commerce store subdomain is powered by Shopify, which enables us to provide online transaction and shopping services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase or other transaction using our store subdomain or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services:- Contact details: including your name, address, billing address, shipping address, phone number, and email address. You may also submit your name and email address to subscribe to email updates or post comments on articles.
- Financial information: including credit card, debit card, payment card information, transaction details, form of payment, and payment confirmation details.
- Account information: including your username, password, security questions, preferences and settings.
- Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
- Communications with us: including the information you include when sending a customer support inquiry or filling out our contact form at ;
- Device and Usage information: including your IP address, browser type, network connection, unique identifiers, and details regarding how and when you navigate the Services.
Personal Information Sources
We collect personal information from the following sources:- Directly from you: when you create an account, make a purchase, subscribe to updates, leave comments, or communicate with us.
- Automatically through the Services: from your device when you visit our websites through cookies and similar tracking technologies.
- From our service providers and partners: who collect or process data on our behalf to enable technology and secure fulfillment.
How We Use Your Personal Information
Depending on how you interact with us, we use your personal information to:- Provide, Tailor, and Improve the Services: process payments, fulfill orders, arrange shipping, manage accounts, and customize your shopping experience.
- Security and Fraud Prevention: authenticate accounts, ensure a secure checkout experience, and investigate malicious or illegal activity.
- Communicating with You: provide customer support, maintain our business relationship, and respond to inquiries.
- Legal Reasons: comply with applicable laws, respond to subpoenas, court orders, or warrants, and protect or defend our legal rights.
Advertising, Cookies, & Remarketing Disclosures
This website uses the Google AdWords remarketing service, Facebook Remarketing, and Twitter/X Tailored Audiences to enable more useful advertisements on third-party websites (including Google, Facebook, and Twitter/X) to previous visitors of our website. This could take the form of an advertisement on the Google search results page, a site in the Google Display Network, Facebook, or Twitter/X. Third-party vendors use cookies to serve advertisements based upon a reader’s past visit to our website. Any data collected is used in accordance with our privacy policy and the privacy policies of the respective advertising platforms.- You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.
- You can opt out of Facebook remarketing by visiting Facebook’s Ads Settings.
- You can opt out of Twitter/X's Tailored Audiences by turning off personalization in Twitter/X's Privacy Settings as described here.
E-commerce Transaction & Fulfillment Data Addendum
This section applies specifically to transactions processed through our shop subdomain (shop.fruitmentor.com). We value privacy and do not sell your personal information or share your Personally Identifiable Information with third parties for the purpose of independent marketing. We share your information with trusted third-party service providers solely to execute your order:- Shopify: To power our e-commerce platform and secure checkout processing.
- Fulfillment Partners: Your shipping details are shared securely with our designated fulfillment and nursery partners for the explicit purpose of picking, packing, and labeling your live tree order.
- Shipping Carriers: Your address and contact information are shared with FedEx to facilitate residential home delivery and automated tracking updates.